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John & Marcia G. - Mission Viejo
Just wanted to let you know that we LOVE our new Anaheim Garage Doors, very professionally installed two weeks ago by Walter and Victor.
- The doors really updated the outside of the house and totally changed the interior looks of the garage for the better; and the light from the windows is wonderful.
- The sales and pre-installation went without a hitch; Jason and everyone has been very friendly, helpful and professional.
- The installation by Walter and Victor was flawless; they arrive on time, completed their work and cleaned up all of the debris; were knowledgeable and friendly; and helped us work though some final decision points regarding the door opener. The big boss even brought out a new opener to our home during installation when we decided at the last minute it was time for a new opener rather than re-installing the old unit.
All in all we are very satisfied with the sales and installation staff and the product is terrific. Thanks for all your help.
John & Marcia
Milt K. - Corona del Mar
To All The Good Folks At Anaheim Door:
I wish to express my thanks and appreciation to everyone at Anaheim Door.
- George: To you my thanks for having spent a lot of time with me on my several visits. This got me straight on my needs to frame in the vault and make it ready for the door.
- Steve: My thanks for seamlessly taking over when George was off on holiday for a few days, and coming out to the site check. It was a treat to work with you.
- Frank: You are the last ambassador in the sequence. For better or worse, yours is the last and most lasting impression stamp your company makes with the customer. Your installation truly makes the company proud. If anybody needs post card pictures of a handsome and very professional installation, send them down to my place. Like a tourist, I've gone down a couple of times just to look at the installation detail and say, "now that's really nice work."
- President: Beginning with your very good Yellow Pages ad, right through to the end, I've had the feeling I was dealing with an old-line company . I believe you know that if you do it right the first time, you don't have to do expensive warranty work, and your customer's satisfied. I have the happy feeling that my relationship with your company will be like the one I have with my Maytag repairman. I'm sure that my good experience is not due to just those with whom I've had personal contact, but everyone there who makes the wheel turn true. Thank you.
Very Sincerely Yours,
Paul & Mary D. - Anaheim
To Whom It May Concern -
We just wanted to let you know how pleased we are in sales and installation of our new garage doors (3).
Frank did an excellent job on the installation even though he had to reconfigure the openings and add posts.
We will be happy to recommend Anaheim Door to anyone at any time.
Thank you again.
Mary & Paul
Myron & Jennifer H. - Culver City
I would like to tell you how very pleased my wife and I are with our new garage door. Rod was our Sales Representative and was very knowledgeable at what needed to be done considering our floor and wall are uneven. Rod said it would not be an easy job, but it could be done. Our door was installed by Don who did an excellent job. When I arrived home I was so amazed with the door you could not even tell the floor was uneven and everything was cleaned up so professionally. I would just like to say Thank You Anaheim Door for a job well done!
Bill & Gloria A - Fountain Valley
Thank you for such a
great installation by Martin & Dane, excellent craftsmen! They knocked themselves
out doing this job.
Special thanks to you, Steve, also for suggesting the higher track so Gloria can open her cabinet door.
We are very pleased, as you can tell!!
Sincerely, Bill & Gloria
(pictured from right to left - Gloria, installer Martin, installer Dane)
Mr. & Mrs. Scott W. - Orange
Our purpose in sending you this letter is to let you know how pleased we were with your employee, Walter. He arrived at our home right on time, with a positive attitude and was ready to work. Unfortunately, he hit some glitches that would have caused another employee to use as an excuse to come back another day. Walter phoned your offices and said he would work it out with us somehow. Together we were able to make it work. We were so thankful. He was very kind and more than polite.
We believe employees make the company. Your company is very fortunate to have an employee such as Walter.
Mr. & Mrs. Scott W.
Mike C. - Anaheim
I felt it necessary to send you a letter about an experience I had at your store last week. I needed a garage door opener carriage assembly for my Genie SD9500 Garage Door Opener, and was informed by a local hardware store that you guys might have the part. I first telephoned the shop where I purchased my garage door opener; and 2) sell me a repair visit from one of their technicians. When I explained to Day & Nite that I wanted to try to fix it myself, they quoted me $50 for the part.
When I called Anaheim Door, I was connected to Pete in the Parts Department. Pete was exceptionally knowledgeable and extremely helpful over the phone. He was very detailed in explaining how to replace the part. With Pete's assistance, the repair was completed without a hitch, and the part was $25 cheaper than Day & Nit's quote. Pete also advised where the door and opener should be lubricated. The door is now quieter than the day it was installed. I have scratched Day & Nite off my list, and replaced it with Anaheim Door thanks to Pete
Tom W. & Alison H - Huntington Beach
To Whom It May Concern -
This letter is in regards to Jade, your customer service representative. We wanted
to take the opportunity to commend Jade on her professionalism and her superb customer
Jade was very courteous, helpful, and went the "extra mile" for us. Jade deserves recognition adn commendations for another job well done.
Thanks again for providing excellent employees like Jade. If you have any questions, please feel free to contact us.
Christine C. - Laguna Niguel
Thank you so very much for finding a wooden garage door for me and installing it so quickly.
Robert & Marietta K. - Tustin
We were pleased with the double entry doors and the installation. It makes us wish
we had put them in sooner. The crew of Marc and Garth did a very professional job.
Their attention to detail and cleanliness in the installation were very commendable.
The doors were installed within the time frame that was quoted at the time of purchase. Based on our experience, we would not hesitate to recommend your firm.
Charles H. - Whittier
We want to express our appreciation for the excellent service we received upon purchasing
our new garage door from your company. All of the people we dealt with, the salesman,
installer, and office personnel, were very professional. We especially appreciated
the prompt manner in which our appointments were kept.
We look forward to enjoying our new door for many years to come.
John W. - Anaheim
On January 12th of this year we visited your showroom to look at metal sectional garage doors in order to see samples and get some idea of pricing and installation.
My wife and I appreciated the professional way your staff conducted themselves and with the patience and understanding shown us.
We did purchase a 16x7 Decade II 4/4 in almond and it was installed on February 15th.
Your installer was on time and was presented with a unique problem in that there was no access to the right side of the garage due to a structure built in there. This did not hamper your man in that he contacted his chief engineer who came out at once, surveyed the problem and came up with a solution, the installer then proceeded to install the new door in what seemed to me to be record time. The area was left cleaner then before, nothing left laying around, and the gentleman took the time to explain the workings and how to properly maintain the new door.
Since the new door was installed we have been hit with high winds and some rain, the door did not rattle, shake, bend nor was it noisy, in fact it was so much better then the old door that I'm sorry we did not replace it sooner.
Thank you for a great experience, we would not hesitate to recommend your Company or service.
Marlin P. - Fullerton
You probably get this kind of letter all the time. However, I wanted you to know how very pleased I was in dealing with Anaheim Door for our new garage door.
We purchased our door from Mike Blanchard at the recent home show at the Anaheim Convention Center. Mike did an excellent job of explaining all of the options to us. We ended up purchasing a roll up door with brass leaded bevel glass panels as included in your display there at the show. From then on, everything was executed on the contract just like "clockwork" and just as promised by Mike.
Steve White came out and measured up the job on the appointed day and time. Since we had some tight clearance problems, Steve suggested a variation to the hardware that would simplify the installation. He made a follow up visit during the manufacturing of the door to reconfirm our tight clearances.
A young lady called us from your office the day before the installation to reconfirm the installation date and time. This afternoon Frank, your installation man arrive at the promised time. He was efficient, well equipped and very knowledgeable of your product and how to go about the installation properly. On top of this, he was also very personable and gracious about answering my questions. He worked out an arrangement, which further enhanced the installation of the door in our tight clearance situation. I was more than pleased with Frank's efforts on our behalf.
Summing this all up, working with your company has been a very pleasurable experience and the final installation exceeded our expectations. I would not hesitate to recommended Anaheim Door to my neighbors and other friends.
Steven N. - Anaheim
We want to thank your professional staff for the sale and installation of our residential garage door. Mr. Steve White represents your company in a very positive and professional manner. He explained all our options, came to our home and helped us decide on the best door for our needs.
The installers did an excellent job installing the door and adjusting the existing door opener. They were extremely knowledgeable, very polite and left the premises very neat and orderly. They took the time to explain the maintenance and operation of the hardware associated with the door.
We are very happy that we chose Anaheim Door and are very pleased with the professional staff that you sent to our home. Please express our appreciation to them for a job well done.
Dave and Marianne A. - Anaheim
Just wanted to say "Thanks" for a pleasant and efficient business transaction. Every member of your team kept their commitments in a timely manner.
Your installer was prompt and courteous. He was very thorough. He made sure I knew what was necessary to properly use and maintain the door.
Dave and Marianne
Robert C. - Lake Forest
Your company installed a sectional garage door at our residence. The installer was Frank. The purpose of this letter is to express our satisfaction with the product, and the timeliness and quality of the installation... all were excellent.
Further, we would commend Frank for his professionalism and demeanor. He was a gentleman in all respects.
We would not hesitate to recommend Anaheim Door to others.
Scott and Gail C. - Chino Hills
Thank you very much for making the purchase of our new Anaheim Door garage door a pleasant process. Your product knowledge and the showroom made it easy to select the door we wanted.
The fellows who installed our door were prompt, efficient, neat, and friendly despite the fact it started to pour down rain just as they arrived. We are especially pleased with the appearance of our house with the new door. It looks like a new one on the block!
The belt driven opener is wonderful. It is so quiet.
Thank you again for everything.
We will be recommending Anaheim Door to all of our friends.
Major Southern California Homebuilder
A major southern California home builder recently had their superintendents rate all their subcontractors on all their various projects based on Manpower, Quality, Scheduling, Pick-up, Cleanliness, and provided space for comments. Anaheim Door received no ratings less than Above Average. Many superintendents also provided comments. The comments as reported by the builder are: "Great Job!" "Good sub!" "Great to schedule with." "Professional." "Great Sub!"
Kerry S. - Homebuilder
Year after year, your company performs professionally and dependably. What a joy that is. Thank you. All the best to you and all the staff at Anaheim Door.
Bob D. - Santa Ana
I am very pleased with the garage door you installed at my house last month. I like the way it looks. I like the way it works and I especially like the attention to detail the installers used. Everything is neat and clean. I would recommend your company to anyone interested in a new garage door.
William L. - Orange
We are sending you another referral for a garage door. Our neighbors are having work done inside the house now, but eventually want a new one. We are very happy with ours.
Richard K. - Rossmoor
We had a new garage door installed today.
We just wanted to write a short note to express our appreciation for a job well done by the two technicians who installed the door. Both young men were competent, friendly and did a good job explaining how the door works and how to maintain it properly.
We believe good service should be acknowledged and not taken for granted.
Please extend our thanks to the two installers for their excellent job performance and friendly and courteous behavior.
Fairda G. - Fountain Valley
They did a very, very good job - well done. Thank you very much!
Nathan S. - Homebuilder
We are pleased to inform you that your Company received high marks in the recent Job Performance Evaluation, which was performed by our Superintendents and Assistant Superintendents.
We want you to know that we acknowledge and appreciate the hard work of you and your entire staff. It is through your continued dedication and workmanship that we are able to maintain our success and reputation as a quality home builder.
Dave B. - Rolling Hills
Good job on the door and the installation. Thank you.
Scott S. - Fullerton
I just wanted to let you know I was very pleased with the service I received from your technician Dave. Dave was very courteous and helpful in explaining the operation of the keypad. Thanks for the great service.
Newport Beach Fire Department - Newport Beach
On behalf of the Newport Beach Fire Department, I would like to thank you for supporting our Public Safety Day. Over 2500 residents attend this event each year. Your donation of garage doors for this event is greatly appreciated. The fire prop we build with the doors donated by you is the crowd favorite at this event. In addition to exciting the crowd, the prop is very educational in our efforts to teach the importance of fire safety. Any profits from this event are donated to the Orange County Burn Association.
Hank D. - La Crescenta
I am very pleased with my new AnaCoreII door. I should have replaced the old door a long time ago. Jason did a very professional installation, he was polite, and he cleaned up after himself. Who could ask for more?
John and Linda M. - Placentia
I hate to shop and you made it nearly painless. Your professional attitude and approach made things easy and Gordon, the installer, did a super job. He was a pleasure to talk to, did the job correctly the first and only time and cleaned up afterward.
Again, thanks for the first class service, direction and installation.
Clyde and Anna C. - Fullerton
I wanted to express my appreciation for the fine work that Frank did in installing our door yesterday. It looks like it is a beautiful job and my neighbor was so impressed he came over to get the information.
I appreciated Frank's good attitude and helpfulness in explaining everything to me and also his willingness to help me program my built-in opener in my car.
Thanks also to Steve and the other gentleman whose name I don't remember who did such a good job in sales.
William L. - Santa Ana
Your company installed new garage doors for me this week. I am writing you to say we are extremely pleased with the product which greatly enhances the appearance of the house. I would also complement you on your installer, namely Garth. He arrived right on time - 7am and said he would be away by 1:30. He was. I thought he would have an assistant, but he obviously did not need one. From a time and motion study point of view he had the routine of taking down the old doors, loading them onto the truck and assembling the new ones down to a fine art, and when he left every small detail was taken care of. It is nice to deal with a company where professional ability is clearly evident and I congratulate you on this.
Thanks again. William
Fred and Judi V. - San Clemente
We recently had two garage doors installed by your firm, and we're writing to let you know how pleased we are with them. You will undoubtedly receive more orders from our neighbors because of how nice they look and how smoothly the installation went. We're sorry we didn't write down the names of the two men who installed them so we could personally mention them in this letter of thanks. They did a great job - very carefully installing, filling all nail holes and an exceptional job of cleaning up. We are counting on you to pass along our sincere thanks to them.
It's very refreshing to deal with a firm that keeps their appointments (on time!), delivers on the schedule promised and does a great job of installation! Thank you again and keep up the good work!
Brian T. - Westminster
Just wanted to let you know how pleased I am with my new garage door. Your installer, Joe, was prompt, courteous, knowledgeable and efficient. I am very satisfied with the quality of the door and especially pleased with the quality of service I received from Anaheim Door. Best of luck to you in the future.
Richard and Tricia M. - Granada Hills
This is a love letter to Anaheim Door! We are so very pleased with every aspect of our business dealings with this company. We interviewed and received estimates for an installation of a new garage door from six other companies. We were very impressed with the information given to us by Rod. Upon visiting the Valley showroom, we were helped by Nicole who was very helpful and most courteous. Our phone conversations concerning a date to do the installation were also courteous and received in a timely fashion.
When Edgar arrived to install the door, we looked at him in amazement. How could one person do what he was going to do? We had watched while our next door neighbor had his door put in and it had taken three men to take the old door down and two men about four hours to put the new door up! What an amazing young man he is! We were very impressed with his skill, his courtesy and general demeanor. You are very lucky to have such an outstanding person as a member of your company. He is very knowledgeable and well spoken. It is very nice to have that caliber of technician performing tasks for you.
Please be assured that we will not hesitate to recommend Anaheim Door to anyone who asks us about our door.
Thank you very much for the consideration and service that we have received.
Bruce B. - Santa Clarita
Recently, we had a conversation regarding a "carriage style" garage door installation at my home. Sorry for not remembering your name but I do remember the installers name "Don". Being a manger for a "fortune 100" company, employees are a companies greatest asset and are a direct reflection of "you" and Anaheim Door. My observation of Don's work ethic was one that should be benchmarked amongst other employees within your organization. He showed great organizational skills making every movement count during the door installation. He was extremely concerned with my satisfaction and understanding of my new garage door.
Donald Z. - Laguna Beach
Thank you for sending two installers who did a good job in putting up my new doors. They look great and I am sure you will get more business from it.
A very satisfied customer.
Patricia E. - Yorba Linda
Just a note to let you know how delighted I am with the garage doors I purchased from Anaheim Door. Several years ago I bought a "fixer," and the garage doors were in need of replacement. Initially, I called installers who promised sectional doors for $545. But when I researched what i would get, it was no bargain!
Anaheim Door I delivered exactly what I wanted in a professional, timely manner. The installers followed my instructions perfectly, and it was one of the most hassle-free improvements to my home I've experienced.
Thanks again for you fine products and service. You can be sure I will call Anaheim Door for my next project (French doors)!